Last Updated: March 15, 2025
At Iron Box Supply, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, www.ironboxsupply.com, or make a purchase from us. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide you with the best possible service and shopping experience. The types of information we may collect include:
a. Personal Information
• Contact Details: Name, email address, phone number, and shipping/billing address when you place an order or contact us.
• Payment Information: Credit card details, billing information, or other payment data processed through secure third-party payment processors.
• Account Information: Username, password, and order history if you create an account on our website.
b. Non-Personal Information
• Browsing Data: IP address, browser type, device information, pages visited, and time spent on our site, collected via cookies or similar technologies.
• Analytics: General usage data to improve our website and services.
2. How We Collect Information
We collect information in the following ways:
• Directly from You: When you place an order, fill out a contact form, sign up for our newsletter, or create an account.
• Automatically: Through cookies, web beacons, and other tracking tools when you browse our site.
• From Third Parties: Such as payment processors or shipping partners to fulfill your orders.
3. How We Use Your Information
We use your information to:
• Process and fulfill your orders for shipping containers and propane tanks.
• Communicate with you about your purchases, shipping updates, or customer service inquiries.
• Improve our website, products, and services based on usage patterns and feedback.
• Send you promotional emails or offers (you can opt out at any time).
• Comply with legal obligations or protect against fraud.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
• Service Providers: Third-party companies (e.g., payment processors like Stripe or PayPal, shipping companies like FedEx) that help us operate our business and deliver your orders.
• Legal Requirements: If required by law, such as in response to a subpoena or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of Iron Box Supply, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your experience on Iron Box Supply. These may include:
• Essential Cookies: Necessary for website functionality, like adding items to your cart.
• Analytics Cookies: To track site performance and visitor behavior.
• Marketing Cookies: To deliver relevant ads or promotions.
You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.
6. Your Choices and Rights
You have control over your personal information:
• Opt-Out: Unsubscribe from marketing emails using the link in any email we send.
• Access or Update: Contact us to review or update your personal data.
• Delete: Request deletion of your data, subject to legal retention requirements.
Residents of certain states (e.g., California under the CCPA) may have additional rights, such as requesting details about data collection or opting out of data “sales.” Contact us for more information.
7. Data Security
We take reasonable steps to protect your information using industry-standard encryption (e.g., SSL) and secure storage practices. However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to external sites (e.g., payment processors or partners). We are not responsible for the privacy practices of these third parties. Please review their policies separately.
9. Children’s Privacy
Iron Box Supply is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last Updated” date. Please check back periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out:
• Email: [sales@ironboxsupply.com]
• Phone: [(678)390-0126]
• Hours of Operation: Iron Box Supply, [24/7 Always On], USA